/Heard in Six Countries

/Heard in Six Countries

Acibadem rehabilitation centre with clinicians and a patient
Acibadem rehabilitation centre with clinicians and a patient

Client

Acibadem Group

Sector

Healthcare

Region

Turkey, GCC & Levant

Years

2021

/signal

Chapter 3 · Platforms & commerce

Video localisation, PR and a media webinar for a hospital group

How does a hospital group in Turkey reach patients across the Arab world? Speak their language and put its doctors in front of their media.

/Results/

24

24

Media outlets confirmed in six countries

14

14

Outlets published coverage

/Context/

/Context/

Acibadem runs more than 21 hospitals across Turkey and Europe, and treats patients who travel from Africa and the GCC.

Patients from the Middle East were already travelling for treatment. Acibadem wanted to be the name they trusted.

Patients from the Middle East were already travelling for treatment. Acibadem wanted to be the name they trusted.

/Challenge/

/Challenge/

Its videos and expertise were not reaching the audiences it wanted, who speak Arabic and French.

It also needed regional media to cover it, in six countries at once.

/What we did/

/What we did/

We localised the content and ran a PR campaign built around an online press conference.

  • Localised Acibadem's video content into Arabic and French

  • Placed press releases with media in Lebanon, Jordan, Iraq, Kuwait, Qatar and Bahrain

  • Organised the 25 May 2021 online press conference on why patients from the Middle East choose Turkey for treatment, with the chairman, a virtual hospital tour, a patient story and two professors

  • Brought in a Jordanian TV journalist to moderate, with Arabic interpretation

/Gallery/

/Gallery/

Acibadem online press conference agenda, 25 May 2021
01 / 04

/Outcome/

/Outcome/

  • 24 media outlets confirmed for the press conference

  • 14 outlets published coverage in Arabic and English within two weeks

  • A follow-up webinar proposed for GCC physicians

/How we’d do it now/

/How we’d do it now/

Today we would also check how AI assistants answer Arab patients asking where to get treated abroad, and shape content so Acibadem is part of those answers. That is the Signal work we do now.

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For what’s too important to miss.

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