/Bookings at Speed

/Bookings at Speed

123PCR online booking illustration
123PCR online booking illustration

Client

Agiomix (123 PCR)

Sector

Healthcare

Region

UAE

Years

2021

Skills

Strategy

/flow

Chapter 3 · Platforms & commerce

Booking platform and campaign for a 3-hour PCR test

How do you win a crowded market in weeks? Make booking as easy as 1, 2, 3. It reached about 1,500 bookings a day.

/Results/

~1,500

~1,500

Bookings a day at peak

65k

65k

Sessions in two months

17%

17%

Booking conversion rate

/Context/

/Context/

Agiomix, an established genomics testing provider in Dubai, offered a COVID-19 PCR test with results in three hours, and needed people to know about it fast.

The market was saturated. Almost every clinic and lab in the city was selling PCR tests.

The market was saturated. Almost every clinic and lab in the city was selling PCR tests.

/Challenge/

/Challenge/

To stand out, the service had to be the one people remembered at the exact moment they needed a quick, reliable test.

That called for a name that explained itself, booking with no friction, and media that reached people when they were searching.

/What we did/

/What we did/

We built the product and the campaign around one idea: speed and ease.

  • Created 123PCR, an online booking platform built for the service

  • Designed a hero campaign around the 1-2-3 promise, in Arabic and English

  • Promoted it through SEO, search ads and social media

  • Produced short video spots for social channels

/Gallery/

/Gallery/

01 / 02

/Video/

/Video/

01 / 02

/Outcome/

/Outcome/

  • About 1,500 bookings a day during the holiday peak

  • 65,000 sessions from more than 38,000 visitors in the first two months

  • A 17% conversion rate on the booking page

/How we’d do it now/

/How we’d do it now/

Today we would tie ad budgets to live booking capacity and feed booking data back into the ad platforms, so spend follows real demand hour by hour. That is how Flow runs growth systems now.

Abstract flowing waves in grayscale creating a smooth, undulating pattern with light and shadow gradients

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Abstract flowing waves in grayscale creating a smooth, undulating pattern with light and shadow gradients

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Abstract flowing waves in grayscale creating a smooth, undulating pattern with light and shadow gradients

/Stay in the loop.

For what’s too important to miss.

By submitting, you agree to our Terms and Privacy Policy

Abstract flowing waves in grayscale creating a smooth, undulating pattern with light and shadow gradients

/Stay in the loop.

For what’s too important to miss.

By submitting, you agree to our Terms and Privacy Policy

Abstract flowing waves in grayscale creating a smooth, undulating pattern with light and shadow gradients